930ko's Terms and Conditions

These Terms & Conditions form a legal agreement between the 930ko platform and its users. 930ko (hereinafter referred to as "we", "the platform", or "930ko") is an online gaming platform operating under an international license, serving players in Bangladesh and around the world.

By registering with or using 930ko, you confirm that you have read and agree to these Terms & Conditions, as well as our Privacy Policy and Responsible Gaming Policy Have fully read, understood, and agreed to comply with.

930ko reserves the right to amend these Terms & Conditions at any time. We will make every reasonable effort to notify members of changes in advance. Continued use of the platform constitutes acceptance of the latest terms.

To open an account with 930ko, you must provide accurate and complete information. Registering with false details is strictly prohibited and may result in account termination.

Registration Terms

• Each person may only open one account. Multiple accounts are strictly prohibited.
• The mobile number and email address you provide must be genuine and belong to you.
• Keep your password strong and never share it with anyone.
• The account holder is solely responsible for the security of their account.
• The information provided at registration will be verified against your KYC documents.

Registration on 930ko is free and takes just a few minutes. New members Welcome Bonus Eligible, though separate terms apply for bonuses.

930ko follows internationally recognized KYC (Know Your Customer) standards. Identity verification is mandatory before making a withdrawal or for transactions above a specified amount.

Required Documents

• Government-issued ID: National ID (NID), passport, or birth registration certificate.
• Proof of Address: Utility bill, bank statement, or government-issued letter (issued within the last 3 months).
• Payment Method Verification: bKash/Nagad/Rocket numbers must be registered in the account holder's name.

930ko may request additional verification documents at any time. Withdrawals may be put on hold until the KYC process is fully completed.

930ko supports the most popular payment methods in Bangladesh. Deposits are generally credited to your account instantly.

Accepted Payment Methods

• BKash
• Nagad
• Rocket
• Other approved methods

Important Deposit Rules

• The payment method used for deposits must be registered in the account holder's name.
• Deposits from third-party payment accounts are strictly prohibited.
• Minimum deposit amounts are determined by the respective payment method.
• Always use the correct reference number when making a deposit, or your credit may be delayed.
• For any deposit issues, contact support within 24 hours.

930ko is committed to ensuring a fast and secure withdrawal process. Withdrawal requests are typically processed within 24 hours.

• Completed KYC verification is mandatory before making a withdrawal.
• Withdrawals will only be processed to the same payment method used for the deposit.
• Wagering requirements must be met before withdrawing any bonus winnings.
• Maximum daily and weekly withdrawal limits apply.
• VIP members enjoy faster withdrawals on a priority basis.
• Unusual or suspicious withdrawal requests may be held for verification.

930ko regularly offers attractive bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

General Bonus Terms

• Wagering Requirement: A specified wagering amount must be completed before any bonus can be withdrawn.
• Validity Period: Each bonus has an expiry date; any unused bonus will be forfeited once it expires.
• Single Use: The same bonus cannot be claimed more than once by the same person, address, or device.
• Maximum Bet Limit: Maximum bet limits apply when playing with bonus funds.
• Eligible Games: Not all games are eligible for bonus wagering; details will be specified in each bonus's terms and conditions.

All games on 930ko are conducted fairly and transparently. Every game uses RNG (Random Number Generator) technology to ensure unbiased outcomes.

• Each game has its own rules, available directly within the game interface.
• If a game is cancelled due to a technical error, all bets will be refunded.
• In Live Casino games, the dealer's decision is final.
• 930ko is not responsible for game losses caused by internet disconnection.
• Any dispute regarding a game result must be reported to support within 72 hours.

The following activities are strictly prohibited on the 930ko platform and will result in immediate account termination:

• Opening or operating multiple accounts.
• Registering with false or fabricated information.
• Abusing the bonus system or making fraudulent bonus claims.
• Collusion or manipulating games by coordinating with other players.
• Using automated software, bots, or scripts to play games.
• Using the platform for money laundering or any other illegal financial transactions.
• Using third-party accounts or payment methods.
• Attempting to hack or breach the security of the platform.

930ko believes gaming should be a form of entertainment, not an addiction. We encourage our members to play responsibly and provide a range of tools to support that.

Available Protection Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit within a defined time period.
• Session Limit: Set a time limit on how long you play in a single session.
• Cooling-Off Period: Take a break from gaming for a set period of time.
• Self-Exclusion: Temporarily or permanently exclude yourself from your account.

To learn more about responsible gaming, visit our Responsible Play Page View. If you have any concerns, please reach out to our support team.

930ko reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of these Terms & Conditions.
• Failure to pass KYC verification or providing false information.
• Suspected fraudulent activity.
• Account inactive for an extended period (more than 12 months).
• When directed by a court, regulatory body, or law enforcement authority.

In the event of account termination, any valid balance (excluding bonuses) will be returned after a verification process. If you wish to contest a termination, please contact support.

930ko takes the security of your personal information very seriously. We adhere to international data protection standards.

• Your information is used solely for service delivery, KYC verification, and meeting legal obligations.
• All transactions and personal data are secured using SSL encryption technology.
• Your information is never sold or rented to third parties.
• Information is not disclosed to authorities unless legally required.

For more details, see our full Privacy Policy Read.

930ko accepts no liability in the following cases:

• Game loss due to internet disconnection or a technical fault.
• Unauthorized third-party access to an account (where caused by the user's own negligence).
• Force majeure events such as natural disasters, war, or government-imposed restrictions.
• Delays or errors caused by third-party payment service providers.
• Losses resulting from the user's own insecure handling of personal information or passwords.

930ko may update these Terms & Conditions at any time. For significant changes, we will notify members in advance via email or through the platform.

• Updated terms take effect from the date they are published.
• Continued use of the platform after changes are made will be considered acceptance of the updated terms.
• If you do not accept the updated terms, you may request to close your account.

For any queries or disputes with 930ko, please reach out to our support team first. We resolve most issues within 48 hours.

• Email Support: [email protected]
• Live Chat: 24/7 support available in Bengali and English.
• FAQ: For answers to common questions FAQ Page View.

If a dispute cannot be resolved through support, independent third-party dispute resolution is available. These terms are governed in accordance with international gaming laws and licensing authority guidelines.