930ko's Privacy Policy

Welcome to 930ko's Privacy Policy. This document applies to all members using the 930ko platform (https://930ko.org). By using our website or creating an account, you are considered to have accepted this privacy policy.

As a responsible online gaming platform, 930ko treats the protection of your data as its highest priority. We believe every user should have full control over their own information — which is why we are transparent about what data we collect, why we collect it, and how we keep it safe.

This privacy policy is part of our Terms and Conditions and Responsible Gaming Policy- together form a complete user protection framework. Feel free to reach out to our support team directly with any questions.

930ko collects your information through various means. In every case, we collect only what is strictly necessary — nothing more.

Information Collected Directly From You

• Registration Information: Your name, date of birth, mobile number, email address, and password.
• KYC Documents: Copy of national ID, passport, driving licence, or birth registration certificate.
• Address Information: Current and permanent address, district, and postal code.
• Payment Information: bKash/Nagad/Rocket number (only the required portion, not the full account number).
• Contact Information: Information and messages submitted via support chat or email.

Automatically Collected Information

• Device Information: Browser type, operating system, screen resolution.
• Log Data: IP address, login time, and session duration.
• Gaming Activity: Games played, bet amounts, and win/loss records.
• Transaction History: Deposit and withdrawal dates, amounts, and methods.

930ko uses your data only for specific, transparent purposes. We never use any information unnecessarily.

• Account Management: Completing registration, securing login, and managing account settings.
• Service Delivery: Managing game sessions, processing deposits and withdrawals, and issuing bonuses.
• KYC & Legal Compliance: Complying with age verification, identity confirmation, and anti-money laundering regulations.
• Security & Fraud Prevention: Detecting suspicious activity, protecting accounts, and preventing fraudulent transactions.
• Customer Support: Answering your questions, resolving complaints, and providing technical support.
• Personalized Experience: Recommending games and promotional offers based on your preferences.
• Contact: Sending important account updates, transaction confirmations, and security alerts.
• Service Improvement: Analyzing user behavior to improve platform quality.

930ko never sells your personal data. However, limited information may need to be shared in certain circumstances:

When Your Information May Be Shared

• Payment Processors: Payment service providers such as bKash, Nagad, and Rocket receive only the minimum information necessary to complete transactions.
• Identity Verification Services: Documents may be shared with an authorized verification partner to complete the KYC process.
• Technology Partners: Game software providers may access gameplay data, but not personally identifiable information.
• Legal Authorities: Information may be disclosed in compliance with court orders or lawful requests from government authorities.
• Fraud Prevention: Limited data may be shared with authorized partners to help detect and prevent suspicious activity.

The 930ko website uses cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly.

Cookie Types

• Essential Cookies: Maintaining login sessions, storing security tokens, and remembering language preferences. These cannot be disabled.
• Functional Cookies: For your preferred games, display settings, and personalized experience.
• Analytics Cookies: Statistics on which pages are visited most and how long users stay — used to improve the platform.
• Security Cookies: To detect unusual login attempts or fraudulent activity.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

930ko does not retain your data indefinitely. Specific retention periods are defined for each type of information:

Once the retention period ends, your data is either permanently deleted or anonymized so that you can no longer be identified.

Every 930ko member has specific rights over their own data. We respect these rights and are committed to helping you exercise them.

To exercise any of these rights, please contact our support team. We aim to respond within a maximum of 30 business days.

930ko is an adults-only (18+) gaming platform. We do not knowingly collect data from anyone under the age of 18.

930ko employs industry-leading technology and practices to keep your data secure. Our security framework operates on multiple layers:

• 256-bit SSL/TLS Encryption: All communication across our website and app is encrypted.
• Two-Factor Authentication (2FA): Your identity is verified via OTP at login and during withdrawals.
• Encrypted Database: All stored data is protected with encryption and remains unreadable even in the event of a database breach.
• Firewall & DDoS Protection: Advanced firewalls are active to protect our servers from external attacks.
• Regular Security Audits: Third-party experts conduct regular audits of our systems.
• Restricted Staff Access: Only authorized staff have access to specific data — not everyone.
• Automated Threat Detection: Unusual logins and suspicious activity are flagged automatically.

930ko may update this privacy policy from time to time. Changes may be driven by new laws or regulations, the launch of new services, or improvements to our security measures.

• You will be notified in advance via email or the platform whenever significant changes are made.
• The "Last Updated" date at the top of the page will always be kept current.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
• If you do not wish to accept the updated policy, you may request to close your account.

If you'd like to view a previous version of the policy, contact our support team — we can provide an archived copy.

Contact us for any privacy-related questions, requests, or complaints. We're always here to help.

• Email: [email protected]
• Live Chat: 24/7 support available in both Bengali and English.
• Response Time: Typically within 24–48 hours.

For specific data protection requests, send us an email with "Privacy Request" in the subject line. This ensures your message reaches the right team promptly.

For more information, visit our FAQ Page View or Terms and Conditions Read.